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Shipping & Returns

If you have questions at any point about the order status, shipping, or other issues, please contact us. We're here to help!

We strive to ship within one business day or faster after the order is placed. You can expect an email with the tracking information so you will know when it will be at your doorstep.

We ship all orders from Keeseville, New York in the United States.

United States (Domestic) Shipping

Method Price Transit Time
First-Class* Starts at $5.00, determined at checkout 3 - 5 business days
Priority Mail Starts at $8.00, determined at checkout 2 - 3 business days

Our shipping rates are determined during the checkout based on the size of your order and shipping destination.

Orders above $350 will have insurance & signature confirmation added to the order to make sure your fabric arrives safely.

Please note:

  • Transit times are estimated and cannot be guaranteed by Fabric Roost.
  • Unexpected delays due to weather and carrier issues can happen and are out of our control. We appreciate your understanding!

Additional information

Please note, all delivery times are based on carrier estimates of delivery and cannot be guaranteed by Fabric Roost.

Damaged Goods

This rarely happens but unforeseen events such as natural disasters and accidents do happen in the mail. If you received your fabric and something has been damaged, we will replace it for free. We send the replacement back to you at no additional cost. Unfortunately, sometimes items do go out of stock in which case we are happy to exchange it to a similar item or refund you for the purchase.

Returns

We offer a 100% no-hassle 30-day return policy on most orders. Refunds will be given once the items have been received and approved. All returned items must be in original packaging, unused and 100% smoke-free. Items not meeting one or more of these criteria will not be refunded.

You can learn more at our refund policy.

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